Legal

Privacy Policy

Solutions ATC — mamba-core.com  ·  Effective January 1st, 2025

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Company
Solutions ATC
Product
Mamba Core
Effective date
January 1st, 2025
Website
mamba-core.com
Phone
(385) 423-1438
Your privacy is important to us. Solutions ATC is committed to protecting your personal information and being transparent about how we collect, use, and share it.
01

Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third parties.

Information You Provide
Name, email address, phone number, company name, billing information, and any other information you choose to provide when using Mamba Core services or filling out forms.
Automatically Collected
IP address, browser type, device information, pages visited, time spent on pages, referral URLs, and other usage data collected via cookies and similar technologies.
Communications Data
Records of SMS messages, emails, calls, and WhatsApp interactions when you contact us or use our messaging services.
Business Information
CRM data, contact lists, calendar entries, and other business data you store or manage through the Mamba Core platform.
02

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and operate the Mamba Core platform and all associated services
  • Process transactions and send related information, including purchase confirmations and invoices
  • Send appointment confirmations, reminders, and service-related communications
  • Respond to your comments, questions, and requests and provide customer service
  • Send technical notices, updates, security alerts, and support messages
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Comply with legal obligations and enforce our agreements
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
03

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share information with vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with third parties when you give us explicit consent to do so.
We never sell your personal data to advertisers or data brokers.
04

SMS & Communications

When you opt in to receive SMS communications from Mamba Core or Solutions ATC, we collect your phone number and consent records. This information is used solely to send you the communications you requested.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. You may opt out of email communications by clicking the unsubscribe link in any email.

No sharing: Your phone number and SMS consent data are never shared with third parties for marketing purposes. Message and data rates may apply.

05

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

  • Essential cookies: Required for the operation of our website and services
  • Analytics cookies: Help us understand how visitors interact with our website
  • Functional cookies: Remember your preferences and settings
06

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at [email protected]. We will respond within 30 days.

07

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain processing of your personal information
  • Opt-out of SMS: Reply STOP to any message at any time

To exercise any of these rights, contact us at [email protected].

08

Data Security

We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

If you believe your account security has been compromised, please contact us immediately at [email protected].

09

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information.

10

HIPAA Compliance

Solutions ATC and Mamba Core provide infrastructure services to businesses operating in regulated industries, including healthcare. When our services are used to process Protected Health Information (PHI), we operate in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Our platform infrastructure — including fixed US IP addresses and secure access configurations — is designed to support HIPAA-compliant operations. Clients in healthcare-related industries are responsible for ensuring their own HIPAA compliance when using our services.

For HIPAA-related inquiries or to request a Business Associate Agreement (BAA), contact us at [email protected].

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Solutions ATC — Mamba Core

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.